Identify your power geeks and brand ambassadors and invite them to help your customers.
THE CROWD IS READY THE TECH IS READY ARE YOU READY?
Connect your customers via the first global product messenger.
Human to human, live, in a great visual environment
It’s a fact, that customers prefer a “humanized” environment when engaging with a brand. That’s our nature.
Why don’t you invite your biggest fans and your future brand ambassadors to engage with your customers?
WE SHOW YOU AN EASY WAY TO GET INVOLVED
Transform your support use cases into time tokens and attract helpers to do the job faster and less expensive then your internal support forces:
- USE CASES
Publish your use cases inside the world of xoonio and offer access to the highest rated helpers.
- HELPER INCENTIVES
Calculate how much time you’d like to offer to your customers and how much you are willing to pay to well-skilled helpers.
- AWARENESS CAMPAIGNS
Develop awareness campaigns to lead your customers to xoonio’s unique network of support and onboarding services. Save time and money while covering service and support peaks.
Higher Ad relevance
Higher Up/Cross selling
Place relevant ads for seekers and helpers inside our apps, trigger sales and brand awareness during help sessions:
- PREMIUM SPONSORSHIP
Get access to high visibility by sponsoring splash screens of helper and seeker apps.
- STORE PROMOTION
Create relevant advertising inside xoonio’s “Store”, using super-rich 360 degree data of seekers. Use “Store’s” splash screen to create great brand impression.
- IN-APP ADS
Xoonio offers a well balanced system of displays during a help process without disturbing the main workflow. Use relevant advertising for brand awareness and sales campaigns.
CREATE TIME TO LET CUSTOMER ENGAGE
Invite to talk
Deliver immersive guidance exactly to the point of pain. Let customers claim interaction time via xoonio QR codes, available on products, in shops or on supporting websites.
Connect highly skilled helpers in pre-sales stages, onboarding activities after purchase or technical support in case of problems. Stay in control of your customer’s touch-points at any time.
Of course we keep you covered with latest technology like Augmented Reality (AR).
Start to transform.
Ask your customers what they can do for you
xoonio is a process not a solution, a sustainable transformation into an effective way to engage customers.